Privacy Policy

Welcome to OrijenDesign (hereinafter referred to as "we", "this website" or "OrijenDesign"). We attach great importance to your personal information and privacy protection. This Privacy Policy will explain to you how we collect, use, protect and transfer your personal information when you visit or use our website and services, as well as your rights.

 

1. What information do we collect (scope of data collection)

During your browsing, ordering or registration process, we may collect the following types of information:

• Basic identity information: name, gender, contact information (such as mobile phone number, email address)
• Delivery and delivery information: delivery address, postal code, recipient name, etc.
• Payment information: order details, payment method [complete payment information is not directly stored]
• Device and browsing information: IP address, browser type, access time, page click records, etc.
• Marketing and event information (if authorized): questionnaires, lottery participation information, promotion subscription preferences, etc.

 

2. How we use this information (data usage)

We collect your personal information mainly for the following purposes:

• Complete your order processing, payment verification and logistics delivery
• Provide pre-sales consultation and after-sales service support
• Optimize our website content and user experience
• Send order notifications, shipping reminders and service updates
• Push products, offers and activities that may be of interest to you (with your consent)
• Perform other obligations required by laws, regulations and regulatory requirements

We promise: We will not sell or disclose your information to any third party without authorization, unless we obtain your explicit consent, or share necessary data with trusted partners (such as express companies, payment platforms) to complete necessary services such as payment and logistics.

 

3. Your rights (user rights)

You have the following rights to your personal data:

• Right to access: View the personal information we save for you at any time
• Right to correct: If you find that the information is incorrect, you can apply for modification
• Right to delete: You have the right to request deletion of some or all personal data (but we need to retain certain transaction records to comply with legal requirements)
• Withdrawal of consent: You can unsubscribe from marketing emails and SMS at any time
• Right to obtain a copy of data: You can apply to export some of your information data

If you need to exercise the above rights, please contact us through the customer service email: customer@orijendesign.com

We will process and respond within 7 working days after receiving your request.

 

4. How we protect your data (data security)

We adopt a series of reasonable security technologies and management measures to ensure the security of your information:

• Use SSL encryption technology to ensure data transmission security
• Order data and payment information are managed separately to prevent leakage
• Employees receive data privacy training and strictly limit access rights
• Perform regular backup and vulnerability scans on the database
• When data is at risk of leakage or attack, we will notify users and regulators as soon as possible

Please keep your login information properly and do not share your account password with others.

 

5. Will your information be transferred overseas (international transfer)

• OrijenDesign's servers are located in the United States, but because some of our operating systems and payment services are supported by overseas technology providers, in certain circumstances, some of your information may be transferred to other countries (such as Canada, Australia, etc.) for processing.
• Regardless of where the information is transferred, we will ensure that security measures equivalent to those required by domestic regulations are taken and sign necessary data protection agreements to protect your privacy rights.

 

6. Policy Updates and Explanations

• We may modify this privacy policy from time to time due to updates to laws and regulations or changes in business. All changes will be posted on this page and the latest effective date will be noted.
• If it is a major change, we will notify you in advance by email, website announcement or pop-up window.

 

7. Contact Us

If you have any questions about this privacy policy, please feel free to contact us at any time

• Customer Service Email: customer@orijendesign.com

 

We are committed to protecting your privacy and security with the highest standards. Thank you for your trust in OrijenDesign!